SONAM PENJOR | Thimphu
To improve the operational efficiency of the Ministry of Labour and Human Resources (MoLHR) by bringing together all allied information systems, the MoLHR launched a new MoLHR- Management Information System (MoLHR MIS) on 20 May this week.
A press release from MoLHR states that the Ministry first took its services online through the Job Portal and LabourNet systems in 2006. These systems facilitated online registration of job seekers and employers so that they could announce jobs, apply for jobs, and get approval for recruitment of foreign workers online.
The Ministry has now overhauled these systems by including the user’s feedback. The new, enhanced, integrated system that will cater to all the services of MoLHR consists of four major systems that comprise of employment, foreign workers management, labour administration, and TVET-MIS.
The employment system which was designed to manage the entire job search under one umbrella is a whole new platform for job seekers and employers to find each other online. The platform is also expected to create a seamless environment to facilitate the supply and demand for skills and jobs.
Job seekers can instantly create an account at the click of a few buttons and receive the job seeker ID through email and SMS. They can access hundreds of job listings and apply for the jobs right away.
MoLHR said the foreign worker’s management system; the LabourNet had to be used in a new context after the physical verification of the foreign workers at the entry checkpoints by the Department of Immigration stopped due to the COVID-19 outbreak.
“So the new system has the features of collecting the foreign workers’ details at the time of submitting the foreign worker’s application form, which can be accessed by both the Department of Immigration and the Department of Labour,” the ministry said.
Through the Labour Administration System, enterprises and individuals can file complaints about contraventions in working conditions and working environment, report accidents, injury and diseases, and appeal regarding the improvement and prohibition notices among others.
Similarly, TVET-MIS, captures the whole process starting from submitting institute proposals and registration to the announcement of training and enrollment of trainees.
It also provides features for online submission and endorsement of curriculums, course accreditation, and Quality Management System certification, and conducting NationalAssessment and monitoring visits.
The MIS will improve transparency by minimizing face-to-face interactions between the service providers and clients thereby reducing bureaucratic hurdles.
During the launch, Labour Minister Karma Dorji said that the system has four major features integrated data management, getting data from the source, and capturing real-time data.
Lyonpo said: “We will now be able to make critical decisions on real-time data, ensure enhanced service delivery, and further include new services with the system.”
The labour minister said with the introduction of compulsory job seeker ID to get any jobs in Bhutan, the exact number of unemployed would be known, with a grey area data on employment in the informal sectors, which they plan to solve soon.
The Director for the Department of Technical Education under MoLHR, Norbu Wangchuk said that about ten information management systems are currently in place with the ministry.
However, since they were developed over different platforms and in silos, issues of data integration, interface, and data redundancy have compromised the value and the utility of these information systems.
He said that the new, enhanced, integrated system which would help bring all these existing systems under one framework. “The new system will provide a seamless environment to facilitate the supply and demand for skills and jobs,” he said.
Meanwhile, the development of the MIS is supported through the Skills Training and Education Pathways Up-gradation Project (STEP-UP) and funded by the Asian Development Bank (ADB).