TASHI DEKI | Thimphu
The Department of Tourism (DoT), Ministry of Industry, Commerce and Employment, has reminded accommodation service providers across the country that only approved and certified establishments are permitted to cater to tourists. The reminder applies to both existing and prospective accommodation providers, including village homestays, and comes as the DoT seeks to strengthen compliance, ensure visitor safety and maintain quality standards across the tourism sector.
Under the Tourism Rules and Regulations (TRR) 2024, accommodation providers must obtain prior clearance and technical approval from the relevant authorities, followed by official certification from the DoT, before commencing operations intended to accommodate tourists.
The Department has emphasized that no individual, entity or business may begin providing tourist accommodation without completing the required approval and certification processes rules also apply to tourist night halts and outdoor stays. Camping and other forms of overnight accommodation must take place only at Department-approved and certified accommodation establishments or designated sites.
The overnight stays for tourists at non-certified premises, private properties or unauthorized open areas are prohibited.
The Department has also reminded certified accommodation establishments of their responsibility to maintain valid certification. Providers must hold a valid star rating certificate or other official approval or certification issued under the TRR 2024.
Establishments are required to maintain continuous compliance with the applicable standards and submit renewal applications before their certificates expire. Failure to renew on time could result in additional financial penalties.
The TRR 2024 prescribes penalties for operators who fail to meet the requirements. Under Clause 57, constructing, establishing or providing tourism accommodation services without valid prior approval, certification, licensing or registration can attract a fine of Nu. 50,000 per service provided.
In addition, Clause 161 provides for a late renewal penalty of Nu. 50 per day, including weekends and public holidays, for delayed renewal applications.
The Department said it, along with other competent authorities, will continue to conduct monitoring and inspections to ensure compliance across the accommodation sector.
The move is expected to reinforce regulatory oversight at a time when Bhutan’s tourism industry includes a growing range of accommodation options, particularly community-based facilities such as village homestays.
For accommodation providers, the Department’s reminder underscores the importance of completing all regulatory requirements before accepting tourists rather than seeking approval after operations have begun.
The Department has therefore urged all existing and prospective providers to review their status and ensure that the necessary clearances, approvals, certifications and renewals are in place.
The Department said the requirements are intended not only to regulate the sector but also to safeguard visitors, promote authentic hospitality and uphold consistent standards in tourism industry.
